Privacy Policy for Project Universal

Last updated: 4/9/25

At Project Universal (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information in a fair, transparent, and lawful manner. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website ProjectUniversal.Uk.

1. Who We Are

Project Universal is a UK-based website. For the purposes of UK data protection law, we are the “data controller” of your personal data.

If you have any questions about this policy or how we handle your data, please contact us:
Email: business AT projectuniversal.uk

2. Information We Collect

We may collect and process the following types of information when you use our website:

  • Personal data you provide directly:

    • Name, email address, or contact details (e.g., when you fill out a contact form or subscribe to a newsletter).

    • Account login details (if you register for an account).

  • Automatically collected data:

    • IP address, browser type, and device information.

    • Cookies and usage data (see Section 7).

  • Data from third parties:

    • If you connect with us through social media platforms, we may receive basic profile details subject to your privacy settings.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To operate and improve our website.

  • To respond to your enquiries and provide customer support.

  • To send newsletters, updates, or promotional materials (only if you have opted in).

  • To comply with legal obligations.

  • To analyse website traffic and improve security.

4. Legal Basis for Processing

We process your personal data under the following legal grounds, as required by the UK GDPR and the Data Protection Act 2018:

  • Consent – where you have given clear consent (e.g., subscribing to a newsletter).

  • Contract – where processing is necessary for the performance of a contract.

  • Legal obligation – where we are required to comply with UK law.

  • Legitimate interests – where processing is necessary for our legitimate business interests, provided your rights are not overridden.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers who help us operate our website (e.g., hosting providers, analytics tools, email services).

  • Legal authorities if required to comply with the law.

  • Third parties in the event of a business transfer (e.g., merger or acquisition).

6. Data Storage and Retention

Your personal data is stored securely and only kept for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic.

  • Essential cookies – required for the site to function.

  • Analytics cookies – help us understand how visitors use the site.

  • Preference/functional cookies – remember your settings.

You can manage or disable cookies through your browser settings.

8. Your Rights

Under UK data protection law, you have the following rights:

  • Right to access your personal data.

  • Right to rectify inaccurate or incomplete data.

  • Right to erase your data (“right to be forgotten”).

  • Right to restrict processing.

  • Right to data portability.

  • Right to object to processing (e.g., for marketing purposes).

  • Right to withdraw consent at any time.

To exercise any of these rights, please contact us at business AT projectuniversal.uk.

9. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

If we transfer your personal data outside the UK, we ensure that appropriate safeguards (such as UK-approved standard contractual clauses) are in place to protect your information.

11. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

13. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection authority:
Website: https://ico.org.uk
Phone: 0303 123 1113